Privacy Policy

We are committed to being transparent about how we collect and process your personal information.

We want you to have clear, accurate information about how your Personal Data is used and processed. Our website is designed to support that transparency. We use a range of methods to keep you informed about how your Personal Data is handled. Where specific details are relevant, we will provide them at the appropriate time. If you have any questions or need clarification on any aspect of this — including any legal limitations that may apply — please contact us at the email address below: info@digitalvaultisbn.com

Your personal data will only be used for the purposes set out in this Policy.

We process your personal data for a range of purposes: to provide the website and connect you with third-party trading platforms (the "Services"); to improve the site; to protect our rights and interests; to support the maintenance and delivery of the Services; to meet regulatory and legal obligations; and to carry out administrative and business activities related to the Services.
We also process your personal data to better understand your preferences and needs.

To exercise your rights regarding your Personal Data, the following tools are available to you:

To exercise your rights, contact us at any time. You may request access to your personal data, ask us to modify or delete it, restrict its use for specific or general purposes, or transfer it to you or a third party. We will act on your request accordingly.

Protect Your Personal Data:

While we cannot guarantee the absolute security of your Personal Data, we are committed to employing a range of robust methods and measures to keep it protected.
Our Privacy and Security Policy is complete.

1. The Scope?

This policy describes the types of personal data the Company collects from natural persons, how that data is processed, shared with third parties, and secured.
This policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through a combination of information the Company holds or can reasonably access.
"Processing" refers to any operation involving the use or collection of personal data, including its organisation, structuring, and storage.
Our services are intended for general audiences and are not directed at anyone under the age of 18. We do not knowingly solicit or collect information from persons under 18, and we do not knowingly permit such persons to use our services. If we become aware that personal data has been collected from a minor, we will delete it promptly.

2. What Personal Data Do We Hold About You?

When you access our Services, service channels, or website, we collect personal data. This may occur directly — when you provide it to us — or indirectly, through analysis of how you use our Services or via information received from our third-party partners.

You are not required to disclose personal information to the company. However, choosing not to do so may limit the company's ability to provide certain services or restrict your access to the website.

Providing personal data is not required. However, choosing not to do so may prevent us from delivering the Services or restrict access to the website.

4. What Personal Data Do We Collect? When you visit our website, we collect the following personal data:

This includes information about your online activity log, traffic data (including IP address, date and time of access), language preference, software crash logs, browser type, and device information. This data is non-personal and cannot be used to identify you.
Personal Data we receive from you: any personal data you voluntarily provide when connecting with a third-party online trading platform through us.
Personal information provided to third-party platforms to facilitate trade: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

6. Transfer of Personal Data to Third Parties We may share your personal data with third parties under the following circumstances: - Service providers and business partners who assist in operating our platform, subject to confidentiality obligations. - Regulatory authorities, law enforcement agencies, or other government bodies where disclosure is required by law or necessary to protect our legal rights. - Successors or assigns in the event of a merger, acquisition, or sale of assets, where personal data forms part of the transferred assets. - Any other third party with your prior consent. We require all third parties to handle your personal data in accordance with applicable data protection obligations. We do not sell your personal data to third parties for marketing purposes. Where personal data is transferred outside your jurisdiction, we take reasonable steps to ensure it receives an equivalent level of protection. By using our services, you acknowledge that your personal data may be transferred to, stored, and processed in jurisdictions other than your own. You may withdraw consent for certain transfers at any time by contacting us. However, withdrawal of consent may prevent us from delivering our services or granting you access to the website.

We may share Personal Data with third-party service providers that support our operations, including hosting and storage providers, as well as platforms that analyse user experience data.
At your request, we may also transfer specific Personal Data to third-party trading platforms. In such cases, your Personal Data will be shared with those platforms and will be subject to their respective privacy policies. Your Personal Data may be disclosed to more than one trading platform.
We may share Personal Data with affiliated entities or business partners where doing so supports the development and improvement of our products and services.
Where necessary to protect the rights or assets of third parties, we may disclose Personal Data to regulatory, local, or other competent authorities.
We may also share Personal Data with prospective investors, buyers, or lenders — whether in relation to the Company or any entity within the same group — in connection with a proposed transaction, including the transfer or sale of assets, or any merger, restructuring, consolidation, or insolvency proceeding involving the Company or any group entity.

7. Cookies and Third-Party Services Our website uses cookies and integrated third-party services to deliver a functional and personalised user experience. These tools may collect certain data about your browsing activity, device, and interactions with our platform. Third-party service providers operating on our website — such as analytics, advertising, and support tools — may place their own cookies on your device and process data in accordance with their respective privacy policies. We do not control how these third parties collect or use your data, and you should review their policies directly. You can manage or withdraw your consent to non-essential cookies at any time through our cookie settings. Disabling certain cookies may affect the functionality of some features on our website. By continuing to use our website with cookies enabled, you acknowledge that data may be processed by third-party providers as described above.

We may work with third-party service providers, including advertisers and analytics companies, who may also use cookies or similar technologies on our website.
Cookies are small text files placed on your device when you visit the website. They are used to recognise your preferences and browsing habits, improve your experience, and tailor the products and services presented to you. Cookies are also used for statistical and analytics purposes.
Some cookies we use are session cookies — temporary files downloaded to your device that expire when you close your browser. Others are persistent cookies, which remain on your device after your browser is closed. Persistent cookies help the website recognise you as a returning user and allow you to resume your session seamlessly.

Types of Cookies:

We may use them according to their intended purpose.

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

We retain your personal data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where permitted by applicable law, regulations, or orders.
We will share your information with third-party trading platforms for 12 months. With your consent, we will continue sharing your data for a further 12 months.
We regularly review the personal data we hold to confirm it is no longer required.

9. Transfers of Personal Information to a Third-Party Country or International Organisation We may transfer your personal information to recipients located in third-party countries or within international organisations. Where such transfers occur, we ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection requirements.

10. Security of Personal Data We are committed to protecting your personal data and take reasonable technical and organisational measures to safeguard it against unauthorised access, loss, or misuse. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential. If you suspect any unauthorised access to your account, notify us immediately. We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Once personal data is no longer needed, we dispose of it securely. In the event of a data breach that is likely to affect your rights or interests, we will notify you in accordance with our legal obligations and take prompt steps to mitigate any potential harm.

We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or modification. We cannot guarantee that the security of your Personal Data will be maintained without error, nor can we be held liable for any indirect, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, disclosure resulting from transmission errors, unauthorized third-party access, or other causes beyond our control.
Where required by legal or other obligations beyond our control, we may be required to disclose your Personal Data to third parties, including public authorities. We cannot control how such third parties manage the security of your Personal Data in those circumstances.
Personal Data cannot be transmitted over the internet with complete security. We cannot guarantee the security of Personal Data you transmit to us online.

11. Links to Third-Party Websites

Our website may contain links to third-party websites and applications. These sites and apps are not under the Company's supervision, and we are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken through third-party sites or apps.
Before accessing or using any third-party website or app, we recommend reading its privacy policy carefully. We also advise exercising caution when sharing any Personal Data with third parties.

12. Modifications to This Policy We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of the page. We encourage you to review this Policy periodically to stay informed about how we protect your information. Continued use of our services after any changes take effect constitutes your acceptance of the updated Policy.

Before visiting any third-party website or app, read their privacy policy carefully. We also advise against sharing your personal data with them unless you are satisfied with how it will be handled.

13. Your Rights Regarding Your Personal Information You have certain rights in relation to the personal information we hold about you. These rights may vary depending on your location and applicable law, but generally include the following: Right of access. You may request a copy of the personal information we hold about you, along with details of how we use it. Right to rectification. If any personal information we hold is inaccurate or incomplete, you may ask us to correct or update it. Right to erasure. In certain circumstances, you may request that we delete your personal information. Right to restriction of processing. You may ask us to limit how we use your personal information in certain situations. Right to data portability. Where applicable, you may request that we transfer your personal information to you or to another organisation in a structured, commonly used format. Right to object. You may object to our processing of your personal information where we rely on legitimate interests as our legal basis, or where we use it for direct marketing purposes. Right to withdraw consent. Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal. Right to lodge a complaint. You have the right to raise a concern with the relevant data protection authority in your jurisdiction. To exercise any of these rights, please contact us using the details provided in this policy. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request. Please note that some rights are not absolute and may be subject to limitations under applicable law. Where a request cannot be fulfilled, we will explain the reasons.

You have the right to request that we verify the accuracy of Personal Data we hold about you, correct any inaccuracies, and delete any Personal Data we no longer require. You may also restrict the scope or type of processing applied to your personal data.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you have provided to us. To exercise any of these rights, please submit your request by email to the address below.
Access rights
The Company can verify that your Personal Data is being processed. If it is, you may request access to that data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be provided in electronic format upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request would be detrimental to another person's rights or freedoms, the Company may decline or limit its response.
Right to rectification
The Company will correct any inaccurate Personal Data. You may also request that incomplete Personal Data relating to you be completed, taking into account the purpose of processing.
Right to erasure
This right applies where: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and no other legal basis for processing exists; (c) you object to processing of your Personal Data based on legitimate interests pursued by us or a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be erased to comply with a legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or to establish, exercise, or defend legal rights, to protect the rights of another individual, or where there is a substantial public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company in a structured format.
You may also request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising this right does not affect your right to erasure. The right to data portability does not affect the rights or freedoms of others.
Right to object
You have the right at any time to object to processing of your Personal Data based on legitimate interests pursued by the Company or a third party, including profiling based on those interests. If we cannot demonstrate compelling legitimate grounds that override your rights, freedoms, or interests, or that relate to the establishment, exercise, or defense of legal rights, we will cease processing.
Regarding direct marketing, you have the right to object at any time to processing of your Personal Data for that purpose.
Right to withdraw consent
You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal.
You have the right to lodge a complaint with a supervisory authority. You may do so with any supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit the rights described in this section 13 as they apply to your Personal Data.
We will respond to requests made under section 13 within one month of receipt. Where necessary, and depending on the complexity or volume of requests, this period may be extended by up to two months. We will notify you of any extension within one month of receiving your request, along with the reasons for the extension.
Unless otherwise restricted under section 13, information provided in response to your rights under section 13 will be provided free of charge. Where requests are unfounded or excessive, in particular where they are repetitive, we may charge a reasonable administrative fee or decline to act.
Where we have reasonable doubt about the identity of the person submitting a request, we may ask for additional information to verify identity.